Winter Quarter Refund DatesLast Day for Refund on TextbooksJanuary 18thLast Day for Refund with WithdrawalJanuary 25thPlease save your receipts for returns!
Winter Quarter Textbook Refund PolicyWeek 1-2: No hassle returns through the second Friday (January 18th) of the quarter.Week 3: Refunds will be granted through the third Friday (January 25th) if you have withdrawn from the course in which the textbook is being used.No returns on opened bundles.Must have original register receipt for any returns. Items must be in orginal condition.
eBook Refund Policy - RedshelfIn-store Purchases: Students can return an eBook following the same return policy as textbooks. Redshelf eBooks are not eligible for a refund if more than 10% of the product has been viewed and/or if any page(s) of the product has been printed.
Access Code Refund PolicyIf you purchase an access code ensure the code is correct for the course before opening. Access codes cannot be returned if the code is exposed or scratched off.
Electronic Rental Refund PolicyElectronic rental returns must be made within three-business days of the rental date.Exchanges for defective equipment are allowed throughout the quarter, unless the electronic rental is damaged.Electronic rentals are due back to the store by the last Friday of the quarter.
General Merchandise Refund PolicyGeneral merchandise items such as clothing and supplies can be returned for refund or exchange within 5 days of purchase.Original cash register receipt is required, and the item(s) must be in original, unused condition. All original packaging must be intact.