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Please save your receipts for returns!


Fall Quarter Textbook Return Refund Policy

  • No hassle returns through the second Friday (October 4th) of the quarter.
  • No hassle returns through the third Friday (October 11th) if you have withdrawn from the course in which the textbook is used.
  • No returns on opened bundles.
  • Must have original receipt for any returns. Items must be in original condition.

eBook Refund Policy - Redshelf

Online Purchases: Students can return an eBook following the same return policy as textbooks. RedShelf eBooks are not eligible for a refund if more than 10% of the product has been viewed and/or if any page(s) of the product has been printed.


The policy for RedShelf eBooks refunds will follow the same policy as textbooks and bundles purchases that can be found up above.

eBook Refund Policy - VitalSource

Online Purchases: Students can return an eBook following the same return policy as textbooks. VitalSource eBooks are not eligible for a refund if more than 10% of the product has been viewed and/or if any page(s) of the product has been printed.


The policy for VitalSource eBooks refunds will follow the same policy as textbooks and bundles purchases that can be found up above.

Access Code Refund Policy

If you purchase an access code ensure the code is correct for the course before ordering. Contact us at [email protected] with any access code refunds.


The policy for access code refunds will follow the same policy as textbooks and bundles purchases that can be found up above.

General Merchandise Refund Policy

  • General merchandise items such as clothing and supplies can be returned for a refund or exchanged within two weeks of purchase.
  • Original cash register receipt is required, and the item(s) must be in original, unused condition. All original packaging must be intact.